Keyphone FAQ's

Keyphone is an advanced basic phone designed to reduce smartphone distractions while still offering modern connectivity and essential features.

It combines the simplicity of a classic phone with modern hardware, strong cellular connectivity, and carefully selected smart features.

Keyphone was designed to live in your pocket, not in your hand.

The device was engineered from the ground up in-house and manufactured with custom hardware to create a distraction-free phone experience built around physical keys.

Keyphone follows three core principles:

• No browser
• No social media
• No app store

This keeps the phone simple, intentional, and free from digital distractions.

While Keyphone removes addictive features, it still includes modern technology that provides real value.

Examples include:

• eSIM support
• Android Auto
• Optional Google services
• Tap-to-Pay support
• Strong global cellular connectivity

No. Keyphone is designed as an advanced basic phone, not a traditional smartphone. It includes modern connectivity and useful tools, but removes common smartphone distractions such as social media, app stores, and web browsers.

Keyphone is not a typical Android phone. The interface was designed to be clean, minimal, and focused. Everything is built to help you complete tasks quickly and move on with your day, rather than encouraging endless screen time.

Keyphone is designed to provide fast and responsive performance for essential tasks, ensuring smooth communication and productivity without unnecessary complexity.

Keyphone runs on a custom operating system built on AOSP 15 (Android Open Source Project).

This allows us to create a completely tailored experience while still benefiting from the stability and security of the Android platform.

Yes.

Keyphone supports OTA updates, ensuring the device receives the latest improvements and security updates.

During the early period after launch, users can expect frequent updates as new features are finalized and improvements are rolled out.

Keyphone will receive software updates for at least five years from the device’s release.

No.

Installing third-party APKs or sideloading applications is not supported. This ensures the device remains secure and aligned with the Keyphone philosophy.

Keyphone features some of the most capable hardware ever built for a basic phone.

However, basic phones serve a different purpose than smartphones. Instead of supporting endless apps and background activity, Keyphone hardware is optimized for:

• reliability
• speed for essential functions
• long battery life
• durability

Keyphone includes 64 GB internal storage and MicroSD expansion up to 128 GB.

Height: 5.1 inches

Width: 2.4 inches

Thickness: 0.5 inches

Weight: 5.6 oz

Keyphone supports two display modes.

Hybrid Mode

• 2.8-inch screen
• 480 × 640 resolution

Full Screen Mode

• 4.0-inch screen
• 540 × 1080 resolution

Keyphone is built to be durable and practical for everyday life.

Features include:

• reinforced construction
• Gorilla Glass protection

No. Keyphone is not waterproof or water-resistant, and it is not shockproof.

The device should be kept away from water and handled with care to prevent damage.

No.

This version of Keyphone does not include wireless charging.

Yes.

Keyphone includes a touchscreen, but it is designed to be fully usable with physical keys.

Touch input can also be disabled if preferred.

Keyphone includes a 2400 mAh removable battery, designed to provide long battery life through efficient hardware and software optimization.

Yes.

Keyphone features a removable battery, and additional batteries can be purchased for extended use.

Keyphone comes pre-loaded with the essential applications shown on our website. Additional features and applications may be introduced in the future based on user feedback, while staying within the Keyphone philosophy.

Keyphone currently supports:

• Wi-Fi
• Bluetooth

The Wi-Fi hotspot feature may be added in a future software update once development is completed.

No. The Hybrid Version does not include an on-screen keyboard. Keyphone is intentionally designed for use with physical keys to promote focus and reduce screen time.

Keyphone can be used without Google services for a fully de-Googled experience.

For users who prefer it, Google services may optionally be enabled to allow features such as:

• Android Auto
• Google Sync

Email will be available as an optional feature.

Yes, through Android Auto.

Navigation apps such as Waze and Google Maps will appear on the car’s display, not on the phone itself.

Keyphone is compatible with all major U.S. carriers including:

• Verizon
• AT&T
• T-Mobile

It also works with many MVNO carriers such as:

Black Wireless, Consumer Cellular, Cricket Wireless, FreeUP Mobile, Good2GO Mobile, H2O Wireless, Lycamobile, Metro by T-Mobile, MetroPCS, Mint Mobile, Page Plus Cellular, Pure TalkUSA, Red Pocket, Simple Mobile, Straight Talk, Total by Verizon, TracFone Wireless, Ultra Mobile, US Mobile, Visible, Walmart Family Mobile, and Xfinity Mobile.

Yes.

While no device supports every band worldwide, Keyphone supports a wide range of global frequencies and should work in most countries.

Keyphone supports the following 4G LTE FDD bands:

1, 2, 3, 4, 5, 7, 12, 13, 17, 20, 28B, 66, 71

These bands provide strong compatibility across:

• North America
• Europe
• Asia-Pacific
• Latin America

Keyphone works with major Canadian carriers including:

• Bell
• Telus
• Rogers

and their sub-brands:

• Virgin Mobile Canada
• Koodo Mobile
• Fido
• Chatr Wireless
• Videotron Mobile

Keyphone works with the major UK carriers:

• EE
• O2
• Vodafone
• Three

Keyphone supports the main European LTE bands (B1, B3, B7, B20, B28), making it compatible with most carriers across the EU.

Major carrier groups include:

• Vodafone
• Orange
• Deutsche Telekom / T-Mobile
• Telefonica / O2
• Three (Hutchison)

Keyphone works with the major Israeli carriers:

• Cellcom
• Partner
• Pelephone
• Hot Mobile
• Golan Telecom

Keyphone supports:

• 1 physical SIM
• additional eSIM profiles

The box includes:

• Keyphone device
• User guide
• SIM ejector tool
• USB-C cable

Yes.

Accessories available for purchase include:

• QWERTY keyboards
• numeric keypads
• additional cameras
• extra batteries

Cases and screen protectors will be available in the future.